Instructions

• Download the latest version of Auth0 LDAP connector from here and install on your Windows Server
  
• Follow instructions in the above article to set up the connector
  
• In one of the setup steps in the article, you will be asked to enter a TICKET URL (shown in the screenshot below). Please ask the DAtAnchor team to share the URL to continue.
  

• Once you paste the TICKET URL and click Continue, you will be presented with a screen as shown below.
  

• Fill in the following details:

  1. LDAP Connection String: It will be autocompleted once you paste the TICKET URL in the previous step. If it does not, then enter a string with this format ldap://<server-name>.<domain name>
     

  2. Base DN: It will be autocompleted once you paste the TICKET URL in the previous step. If it does not then,
     

     1. On server's Command Prompt, run **dsquery ***
        

        C:\\Users\\Administrator>dsquery *
        
        

     2. The first output displayed is your Base DN:
        

        "DC=example-domain,DC=com"
        
        

  3. Username: The distinguishedName(DN) of the admin/service account. To get the DN of the account,
     

     1. On server's Command Prompt, run dsquery user -name <known username> to get the DN of the user account
        

     "CN=username,CN=Users,DC=example-domain,DC=com"
     
     

  4. Password: The admin/service account password.
     

• Click Save
  
• If all the details you entered are correct then you will see the following message "Configuration updated and the server restarted"

• Now give the connector couple of minutes to finish all the required configurations.
  
• Navigate to the Search tab.
  

• In the Search users option, type a known username from in your company. The connector should return a valid response as shown below.
  

• If the response is valid then the setup is done!!
  
• If not, please contact DAtAnchor Support at help@anchormydata.com or raise a ticket
  

Troubleshooting

• If the Search Users tab returns an error then after step was successful

  • It means Auth0 LDAP connector is still configuring things. Please give it a few minutes and try again
    

  • If it not working after more than 5 minutes then consider restarting the LDAP connector from the Task Manager. Restart the services shown in the below screenshot. Try to search for a user after this.
    

    
    

  • If it still not working after the above step, then restart the Windows Server.
    

References

https://auth0.com/docs/extensions/ad-ldap-connector/ad-ldap-connector-test-environment?_ga=2.180448615.116791307.1603714547-1285547316.1602677672

https://auth0.com/docs/extensions/ad-ldap-connector/ad-ldap-connector-to-auth0