What to do if Anchor uninstaller command prompt is stuck?

What to do if Anchor uninstaller command prompt is stuck?

In rare scenarios, the Anchor uninstaller command prompt can be stuck during uninstallation. If this happens then uninstallation will be stalled.

Solution:

  1. Click on the command prompt and type something in the command prompt. It will unfreeze the command prompt and Anchor uninstallation will complete without any issue.
  2. In case the command prompt is not responding even after doing the above then the user can cancel the uninstallation by killing the DAtAnchorSetup.exe process in the Task Manager.
  1. The user can now uninstall Anchor using the command prompt. Please follow the solution in this article to uninstall using the command prompt.
  2. In case the command prompt uninstall did not work then the user needs to manually remove Anchor services, folders, and registries. Please follow the solution in the article to manually remove Anchor.

Note: If the user reboots the PC when the uninstaller is stuck then only a few components of the agent will be uninstalled in the PC. In this case, the user needs to uninstall the Anchor services, folders, and registries manually. Please follow the solution in this article.



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